I want you to love every piece from Coastal Summit Studio. If something isn’t quite right, here’s how returns work.

Returns

You can return most items within 14 days of delivery. To be eligible, pieces need to be unworn, undamaged, and in their original packaging.

How to start a return

1. Contact me and choose “Returns and exchanges” in the dropdown. Include your order number and the piece you’d like to return.

2. I’ll reply with the return address and next steps.

3. Ship your return. Return shipping is the customer’s responsibility, and I recommend a tracked service, since I can’t refund items that get lost on the way back to me.

Please reach out before sending anything back so I know it’s coming.

Refunds

Once your return arrives and I’ve checked it over, I’ll issue a refund to your original payment method, usually within 3–5 business days. Your bank may take a few extra days to process it. Upgraded shipping costs are non-refundable.

Exchanges

Want a different piece? The easiest way is to return your original item for a refund and place a new order for the one you’d like. If you have questions, I’m happy to help you choose.

Final sale items

These can’t be returned or exchanged:

• Sale and clearance items

• Gift cards

Damaged, defective, or wrong item?

If something arrives damaged, defective, or isn’t what you ordered, I’ll make it right. Send me a photo within 3 days of delivery, and I’ll send a replacement or a full refund. I’ll cover return shipping too.

Questions?

I’m always happy to help. Get in touch and I’ll get back to you within 1–2 business days.